Luxer One Features
Luxer One has been in the locker business since 2005, which has given our talented team of engineers and designers time to develop a suite of innovative solutions for locker package delivery:
LUXER ONE: Why Properties Prefer Luxer One (90 second video)
Oversized Packages
We have found that approximately 20% of packages will not fit in a standard locker. With our special oversized locker, we are able to handle 100% of reasonable sized packages. Our oversized locker is linked with our video surveillance system, allowing multiple oversized packages to be delivered to the locker. deliver directly to your building's package room using the Luxer One touch screen installed by the package room door. Only property staff, residents, and carriers can access the locked room.
Manager Interface
Get a complete picture of our system. See every delivery, view reports and much more. Access can be controlled at the building level or corporate level, giving you flexibility and the ability to manage multiple locations at once.
Online Video Surveillance
Our online surveillance system provides a real-time online view of the lockers, along with cloud recording of all activities. You can login and review past activities, as well as listen and communicate to people through the camera.
Automated Building Access
Our system can be integrated into your building access control system. We allow you to control which carriers can access the building, as well as the service hours. All entries are logged, so you can view them through the manager interface.
Proof of Pick-up
We can see who picked up every package through our surveillance system. The system logs every time the locker is accessed, by both drivers and residents.
Customized Reminder
We can customize the email and/or SMS reminders and storage thresholds for each location. You can specify when residents will receive notification of their packages and you can set any associated storage or package fees.
Signature Required
You have the option of a signature on every delivery or just the ones specified by the courier. When the resident picks up the package, a signature is captured and the image is stored in our management interface.
Remote Management
We can handle most hardware and customer service issues through our remote management systems, which means we generally don’t have to involve onsite staff.
Key Override
Each building is equipped with a key that enables property staff to manually override the system. If a package is stuck or another issue comes up, your staff will be equipped to handle it.
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Return to Sender
Should a package not be picked up, or a package delivered for a resident that no longer lives at the property, the system will flag the package as “return to sender.” When the courier comes to make their next delivery, the locker will prompt them to retrieve and return the package.
Unregistered Tenants (patent pending)
With corporate housing, new move ins and roommate situations, there is the possibility that some residents may receive packages before registering on the system. When this happens, a designated employee will receive notice of the delivery, allowing them to contact the resident and reassign the package when they sign up.